Faq

Frequently Asked Questions!

Which Types of Providers Are Part of Your Network?

We partner with providers across various specialities, including nephrology, cardiology, gastroenterology, pulmonary care, mental health, Ambulatory surgical centres (ASCs), nursing homes, and more. STRATUS serves every speciality except dentistry, ensuring comprehensive support for diverse healthcare practices.

Is the Use of STRATUS Within HIPAA Compliance?

Absolutely. STRATUS relies on secure encrypted services, safe data transmission methods, and regular audits to fully comply with HIPAA and CMS regulations. We prioritize your practice’s data security and confidentiality at every step.

What Experience Does STRATUS Billing Have in Medical Billing?

With over 10 years of experience in medical billing, STRATUS manages over 200 accounts nationwide. Our team of 750+ expert billers is dedicated to maximizing your revenue and ensuring smooth, efficient billing processes. We have a proven track record of improving cash flow and reducing claim denials.

How Quickly Do You Submit Claims After Receiving Documentation?

We submit claims within 24 hours of receiving documentation, ensuring rapid processing and faster reimbursements. This prompt action helps your practice maintain consistent cash flow and minimize delays.

How Do You Ensure Accurate and Compliant Charge Capture?

Our team of trained professionals and advanced software ensure meticulous charge verification. We conduct regular audits to guarantee accuracy and adherence to coding standards, reducing the risk of errors and compliance issues.

What Steps Do You Take to Reduce Claim Denials and Rejections?

Before submission, we thoroughly review claims to catch any potential errors early. Staying up-to-date with payer rules helps us avoid denials. It ensures each claim meets compliance requirements, minimizing rejections and delays.

What Is Your Average Turnaround Time for Claim Submission and Payment Posting?

Claims are submitted within 1-2 business days, and payments are posted within 24 hours of receiving ERAs or EOBs. This swift process keeps your practice’s cash flow steady, ensuring predictable and timely financial outcomes.

What Billing Software or EHR Systems Do You Work With?

We support over 40 billing and EMR software systems, including Tebra, eClinicalWorks, EPIC, Athenahealth, and Cerner. Our deep expertise in these platforms ensures accurate, efficient billing practices for your practice.

Can STRATUS Help Recover Lost Revenue?

Yes, we specialize in swiftly resolving claim denials swiftly to recover lost revenue. By efficiently managing the entire process, we significantly improve your practice’s financial health and cash flow. Our solutions ensure that you never leave revenue on the table.

Unlock Your Practice’s Full Revenue Potential in Just 60 Seconds!

How much can STRATUS recover for your practice? Use our easy-to-use Revenue Calculator to get a fast, no-pressure analysis and discover how we can boost your revenue. Start optimizing your cash flow, schedule your free review, and see the difference today!

Faq